Delivery

Delivery

Delivery Costs are automatically worked out as you shop (they are dependent on weight& Country). If you are not based in the UK, please register your details on our website & then delivery costs will be calculated for whichever country you have registered under.

 

Orders placed before 1pm Mon-Fri (excluding bank/public holidays) we will endeavour to post out that same day. Please note Guaranteed Next Day Deliveries do not include Saturdays or Sundays.

 

Non UK Customers: please note the shopping cart will quote UK postage prices until you put in a non UK delivery address, at this stage you will be given the options for postage to your selected country. If you are signing on as a registered user then the shopping cart will quote postage from the country that you have registered under.

 

Hazardous Goods:We are unable to post any hazardous goods outside of the UK (and no aerosols in the UK on Guaranteed Next Day services). All hazardous products are noted clearly on our website.

 

Countries Not Listed:If you do not find your destination country listed when registering/ordering, please contact us directly and we will be able to let you know whether it is possible to deliver there.

 

Other important information:

  • If any products you order are not in stock, you’ll be advised by email along with the estimated timescale (normally between 7-10 working days).
  • Delivery conditions apply from the date that we confirm we have posted your order successfully.
  • Please note: We are unable to deliver to a PO box address as it will require a signature. Please contact us directly if you need an order delivered to a PO Box address to check options.
Important Information Regarding Foreign Orders:
  • Any additional country regulations, extra charges, permissions, licenses etc on importing products are the responsibility of the recipient.
  • Orders being posted outside of the EU will pass through customs and may be subject to duties & taxes which are decided by the receiving countrys' customs- these charges are the sole responsibility of the recipient.
  • Packages may be stopped and opened by customs on entry to the receiving country, please allow extra time if this happens as it can hold up the delivery times

 

Standard Signed For UK

We use Royal Mail 48 Tracked & Signed service for orders weighing up to 2000gms being posted within the UK. Aiming to deliver in 2 working days but this is not a guaranteed service so you need to allow up to 15 working days after posting. Requires a signature on delivery unless your request a safe place or otherwise at your own risk.

We use Parcelforce Express 48 service for orders weighing over 2000gms being posted within the UK, guaranteed by close of business (6pm) in two working days for most areas, this is extended to 2-4 working days for some very remote areas in the UK. Requires a signature on delivery unless you request safe place or otherwise at your own risk.

 

Next Day Guaranteed UK

We use Royal Mail Special Delivery service for orders weighing up to 2000gms being posted within the UK. Item will be delivered by 1pm the following working day to 99% of the UK including Northern Ireland, Jersey & Guernsey. Some more remote areas may take longer to deliver i.e the Highlands & Islands of Scotland in these cases the guarantee is extended to 3 working days by 5.30pm. Requires a signature on delivery.

Parcelforce Express 24 service for orders weighing over 2000gms being posted within the UK, guaranteed by close of business (6pm) the next working day for most areas. This is extended to 2-3 working days for some very remote areas in the UK i.e the Highlands & Islands of Scotland. Requires a signature on delivery.

 

Standard Signed For Europe Zone 1&2

We use Royal Mail Airsure service for orders weighing up to 2000gms being posted  to Europe, this service is tracked along the way and generally arrives faster than standard airmail. Aim to deliver from 2 working days for Western Europe & from 3 working days for Eastern Europe. This is not a guaranteed service so you need to allow up to 20 working days 

We use Parcelforce Global Priority service for orders weighing over 2000gms, guaranteed within 3 working days. Signature required on delivery. SORRY WE ARE UNABLE TO SEND HAZARDOUS GOODS OUTSIDE THE UK

 

Express Courier Europe Zone 1&2

We use Parcelforce Global Express service, guaranteed by next working day. Signature required on delivery. SORRY WE ARE UNABLE TO SEND HAZARDOUS GOODS OUTSIDE THE UK

 

Standard Signed For Worldwide Zone 1&2

We use Royal Mail Airsure service for orders weighing up to 2000gms being posted to the rest of the world, this service is tracked along the way and generally arrives faster than standard airmail. Aim to deliver from 4 working days. This is not a guaranteed service so you need to allow up to 25 working days.

We use Parcelforce Global Priority service for orders weighing over 2000gms, guaranteed within 4 working days. Signature required on delivery. SORRY WE ARE UNABLE TO SEND HAZARDOUS GOODS OUTSIDE THE UK

 

Express Courier Worldwide Zone 1&2

We use Parcelforce Global Express service, guaranteed by next working day for U.S.A. & Canada, other destinations take from 2 working days. Signature required on delivery. SORRY WE ARE UNABLE TO SEND HAZARDOUS GOODS OUTSIDE THE UK

 

 

Guru Makeup Emporium Ltd, 12 Kensington Church Street, London, W8 4EP. Tel: ++44(0)207 937 1993 Email: shop@gurumakeupemporium.com